Terms & Conditions

Teleconsultation Disclaimer

Effective Date: [26th July 2025]

Clinic Name: GaleniaClinic

Important Information

By using the teleconsultation services provided by GaleniaClinic, you acknowledge and agree to the following terms:

1. Nature of Service

Teleconsultation enables a medical consultation between you and a qualified healthcare professional via digital means (phone, video call, or online chat). While this service offers convenience and accessibility, it may not fully replace a physical medical examination.

2. Limitations

- Teleconsultation has inherent limitations due to the lack of physical examination.
- The diagnosis or advice given is based on the information provided by you.
- You may be advised to undergo physical evaluation or visit a local healthcare facility as deemed necessary.

3. No Emergency Care

This platform is not intended for emergency medical services.
If you are experiencing a medical emergency (e.g., chest pain, severe injury, loss of consciousness), you must call emergency services or visit the nearest hospital immediately.

4. Informed Consent

By proceeding, you:
- Confirm that you are voluntarily seeking medical advice through teleconsultation.
- Authorize GaleniaClinic to assess and manage your condition remotely.
- Understand that prescriptions may be limited as per the Telemedicine Practice Guidelines (India, 2020).

5. Confidentiality & Data Privacy

- All medical data shared during the teleconsultation will be handled as per our Privacy Policy.
- We use secure, encrypted platforms but cannot guarantee complete protection from all risks inherent to digital communication.

6. Patient Obligations

You agree to:
- Provide accurate and complete medical history and current health information.
- Use the service responsibly and follow the advice provided.

7. Legal Jurisdiction

This service is governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Bhubaneswar, Odisha.

Consent Statement

By continuing to book or use this teleconsultation service, you confirm that you have read, understood, and agree to the above terms.